Management is crucial in any business, and the management of change is particularly important. How you manage your business is important in determining its success. Even if you put your heart out in what you do, if you don’t manage…

When you are a consultant, whether you like it or not, whether you have the answers or not - you will be expected to have the answers. Consultative Facilitation is a process of facilitating a group through change when there…

Economists, financial analysts, and politicians are increasing their rhetoric about an economic recession; yet few are discussing what we as business owners can do to increase our profitability and grow our business in a period of slowed economic activity. As…

In today’s highly competitive business environment, it is often said that innovation holds the key to the success of business organizations. This is quite true - because if you take a closer look, you will realize that most businesses nowadays…

Are you truly delighting your customers, or do they see you as just one of many viable alternatives that they could leave at any time? If you”re not deciding to act on your customers” best interests, then someone else will.

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